Cookie Policy

for Soft Elevation Pvt Ltd.

INTRODUCTION

  1. This Cookie Policy (“Policy”) is issued by Soft Elevation Private Limited, a company incorporated under the Companies Act, 2013, and having its registered office at Plot No ITC 10, Ground Floor, Sector 67, SAS Nagar, Punjab, PIN 160062 (hereinafter referred to as the “Company”, “we”, “us”, or “our”).
  2. The purpose of this Policy is to explain how the Company uses cookies and similar tracking technologies on its website https://softelevation.com (“Website”), in compliance with the provisions of the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, together with other applicable laws and regulations.
  3. By continuing to browse or use our Website, you (“User”, “you”, or “your”) consent to the use of cookies in accordance with this Policy, unless you have disabled cookies through your browser settings or our cookie preference centre.

WHAT ARE COOKIES

  1. Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to enable websites to function efficiently, to improve user experience, and to provide information to website owners.
  2. Cookies may be “session cookies,” which are temporary and deleted once you close your browser, or “persistent cookies,” which remain on your device until they expire or are deleted. Cookies may also be “first-party cookies,” set directly by the Company, or “third-party cookies,” set by external service providers.

TYPES OF COOKIES USED

The Company uses the following categories of cookies on its Website:

  • Strictly Necessary Cookies — These cookies are essential for the operation of the Website and cannot be disabled in our systems. They are usually set in response to actions taken by you, such as logging in, filling out forms, or setting privacy preferences. They enable:
    1. Session management and authentication;
    2. Security features and fraud prevention;
    3. Load balancing and server performance;
    4. Basic website operations.
  • Performance Cookies – These cookies collect information about how visitors use the Website, such as which pages are visited most often, how users navigate the site, and whether they encounter error messages. The data collected is aggregated and anonymous, and is used solely to improve the performance of the Website. They enable:
    1. Page visit statistics and analytics;
    2. Identification of traffic sources;
    3. Error reporting and troubleshooting;
    4. Monitoring of loading times and responsiveness.
  • Functional Cookies
    1. These cookies allow the Website to remember choices you make and provide enhanced, personalised features. They may be set by us or by third-party providers whose services we have integrated into our Website. They enable:
      1. Storage of language preferences;
      2. Region-specific settings;
      3. Delivery of customised content;
      4. Accessibility and usability features.
  • Marketing Cookies 
    1. These cookies are used to track visitors across websites and build a profile of your interests. They may be set through our Website by advertising partners and are used to deliver relevant advertisements. They enable:
      1. Behavioural targeting and personalised advertising;
      2. Cross-site tracking of browsing behaviour;
      3. Conversion tracking for campaigns;
      4. Remarketing and retargeting initiatives.

COOKIE MANAGEMENT

You have the right to control and manage cookies. You may do so by:

  1. Adjusting your browser settings to block or delete cookies;
  2. Using our cookie preference centre (where available) to manage consent for different categories of cookies;
  3. Opting out through advertising network tools, such as the Network Advertising Initiative (NAI) opt-out page or the Digital Advertising Alliance (DAA) opt-out page;
  4. Using third-party privacy tools or extensions to block tracking technologies.
  5. Please note that disabling certain cookies may affect the functionality and performance of the Website, and some features may not be available.

THIRD-PARTY COOKIES

  • The Company may allow third-party service providers to place cookies on your device through the Website. These third parties may include, but are not limited to:
    1. Analytics providers, such as Google Analytics, to help us understand Website usage and improve performance;
    2. Social media platforms, which may set cookies when you interact with social sharing features;
    3. Advertising and marketing platforms, which may use cookies for targeted advertising and campaign measurement;
    4. Customer support tools, which may use cookies to provide live chat or support functionality.
  • The Company does not control the use of third-party cookies and recommends that you review the privacy and cookie policies of such third parties for further information.

CONSENT MECHANISM

  • In compliance with applicable law, the Company implements a consent mechanism for the use of cookies. This includes:
    1. Providing a clear and prominent notice on the Website regarding the use of cookies;
    2. Offering granular consent options, allowing Users to accept or reject specific categories of cookies;
    3. Ensuring that Users may withdraw consent at any time through the cookie preference centre or browser settings;
    4. Seeking renewal of consent at regular intervals or when material changes are made to this Policy.
  • By continuing to use the Website after being presented with the cookie notice, you consent to the use of cookies in accordance with this Policy.

AMENDMENTS

  1. The Company reserves the right to amend, modify, or update this Cookie Policy at its sole discretion. Any material changes shall be communicated through the Website or by direct notice to Users, as appropriate. Continued use of the Website following such amendments shall constitute deemed acceptance of the revised Policy.

CONTACT INFORMATION

  • For any queries, concerns, or requests relating to this Cookie Policy, please contact:
    1. Email: info@softelevation.com
    2. Address: Plot No ITC 10, Ground Floor, Sector 67, SAS Nagar, Punjab, PIN 160062
    3. Phone: +1(725) 228-9548

DISCLAIMER

GENERAL DISCLAIMER

  • The information, content, materials, and services made available on or through the website https://softelevation.com (“Website”) are provided by Soft Elevation Private Limited, a company incorporated under the Companies Act, 2013, having its registered office at Plot No ITC 10, Ground Floor, Sector 67, SAS Nagar, Punjab, PIN 160062 (hereinafter referred to as the “Company”, “we”, “us”, or “our”), strictly on an “as is” and “as available” basis.
  • While the Company endeavours to ensure that the information provided on the Website is accurate, current, and reliable, the Company makes no representations or warranties of any kind, express or implied, including but not limited to:
    1. The accuracy, completeness, reliability, or timeliness of the information;
    2. The fitness of the information or materials for any particular purpose;
    3. The non-infringement of third-party rights;
    4. The uninterrupted, secure, or error-free operation of the Website or Services.
  • The User acknowledges and agrees that reliance on any information provided on the Website shall be at their sole risk.

PROFESSIONAL ADVICE

  • The information, resources, and materials available on the Website are provided for general informational purposes only. Nothing contained on the Website shall be construed as, or relied upon as:
    1. Legal, financial, tax, investment, or professional advice;
    2. A substitute for consultation with qualified professionals in the relevant field;
    3. A guarantee of any specific outcome, result, or performance;
    4. Complete, exhaustive, or definitive guidance on any subject matter.
  • Users are strongly advised to seek independent professional advice before making any decisions or taking any actions based on the information available on the Website.

EXTERNAL LINKS

  • The Website may contain links to third-party websites, platforms, or resources. Such links are provided solely for the convenience of Users and do not imply any endorsement, sponsorship, or recommendation by the Company.
  • The Company does not control, monitor, or guarantee the accuracy, relevance, timeliness, or completeness of information contained on external websites. Accordingly, the Company shall not be responsible or liable for:
    1. The accuracy, legality, or reliability of content on third-party websites;
    2. The privacy practices, data protection measures, or terms of use of such third parties;
    3. The security, availability, or performance of external websites;
    4. Any transactions, communications, or dealings between the User and third parties.
  • Users access third-party websites entirely at their own risk and subject to the terms and conditions of such third parties.

SERVICE AVAILABILITY

  • The Company endeavours to ensure the availability and continuity of its Services. However, the User acknowledges and agrees that:
    1. Services may be subject to scheduled maintenance, upgrades, or repairs, during which access may be temporarily unavailable;
    2. The Company does not guarantee uninterrupted, continuous, or error-free availability of the Website or Services;
    3. The performance of the Services may be affected by factors beyond the Company’s reasonable control, including but not limited to internet connectivity, third-party service providers, or force majeure events;
    4. The Company reserves the right to modify, suspend, or discontinue any aspect of the Services, in whole or in part, upon providing reasonable notice where practicable.
  • The Company shall not be liable for any loss, damage, or inconvenience suffered by the User as a result of service interruptions, delays, or modifications.

LIMITATION OF LIABILITY

  • To the fullest extent permitted by applicable law, the Company, its directors, officers, employees, and agents disclaim all liability for any direct, indirect, incidental, consequential, punitive, or special damages arising out of or in connection with:
    1. The use of, or inability to use, the Website or Services;
    2. Reliance on any information, content, or materials provided on the Website;
    3. Access to or use of third-party websites linked from the Website;
    4. Service interruptions, delays, or modifications.
  • Nothing in this Disclaimer shall exclude or limit liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited under applicable law.

AMENDMENTS

  1. The Company reserves the right to amend, modify, or update this Disclaimer at its sole discretion. Any material changes shall be communicated through the Website or by direct notice to Users, as appropriate. Continued use of the Website or Services following such amendments shall constitute deemed acceptance of the revised Disclaimer.